Maison Balladeh
Last updated: April 29, 2025

Introduction

At Maison Balladeh (SAS Maison Balladeh, registered in France), your privacy is super important to us. This policy explains how we collect, use, and protect your personal information when you browse or shop on our website.

What We Collect

We don’t automatically collect any personal info when you visit our site. The only time we get your details is if you contact us directly by email at:

In that case, we might receive your name, email, and anything else you choose to share.

We also use tools like Google Analytics to understand how people use our site. These tools might collect anonymous browsing data using cookies (see section 5).

How We Use Your Info

If you contact us or place an order, we use your info to:

  • Respond to your questions,
  • Process your orders,
  • Offer customer support,
  • Follow legal requirements.

That’s it. We never sell your data to anyone.

Secure Payments

All payments go through trusted services like Stripe, PayPal, and Klarna.
We never store your payment details. Everything is handled directly and securely by these platforms, in line with their privacy policies.

Cookies

We use cookies to make your visit smoother and to get insights (thanks to Google Analytics) on how our site is doing.

You can always change or block cookies in your browser settings.

By continuing to browse our site, you’re agreeing to our use of cookies as described here.

Sharing Your Data

Sometimes we need to share some info with trusted third-party services—like our hosting provider, payment processors, or analytics tools—but only to help us run the website.

These partners are contractually required to keep your data safe.

Your Rights

Under French law and the GDPR, you’ve got rights over your data, including:

  • Right to access it
  • Right to correct it
  • Right to delete it
  • Right to object to how it’s used
  • Right to limit how we process it
  • Right to get a copy (data portability)

To use these rights, just email us at contact@maisonballadeh.com.
We promise to get back to you within 30 days.

Keeping Your Data Safe

We do everything we can—both technically and organizationally—to make sure your personal info stays protected and out of the wrong hands.

Updates to This Policy

We may update this privacy policy from time to time to reflect legal changes or new tech stuff. The latest version will always be right here, with the date at the top.